Patient's rights are to be supported by all medical and dental treatment health facility personnel and are an integral part of the healing process. These patient rights are:
Medical Care. The right to quality medical care and treatment. The right to be involved in making decisions about care, treatment, or services. The right to refuse care, treatment or services in accordance with law and regulation. The right to involve a surrogate decision-maker if unable to make decisions about care, treatment, or services.
Respectful Treatment. The right to considerate and respectful care, with recognition of personal dignity, cultural and personal values, beliefs, and preferences.
Privacy. The right to privacy during treatment of care within law and military regulations.
Confidentiality. The right to all communications and records pertaining to health care be treated as confidential.
Identity. The right to know, at all times, the professional status and credentials of health care personnel, as well as the name of the health care provider primarily responsible for care.
Explanation of Care. The right to an explanation concerning the diagnosis, plan of care, procedures, and prognosis.
Informed Consent. The right to include a discussion about the proposed care, treatment, or services; potential benefits, risks, and side effects; the likelihood of achieving the goals, and any potential problems that may occur during recuperation. The right to a discussion about reasonable alternatives, the risks, benefits, and side effects related to the alternatives as well as the risks related to not receiving the proposed care, treatment, or services.
Research Projects. The right to be protected during research. The right to refuse to participate in any research projects, investigations, and clinical trials.
Pain Management. The right to pain management and relief measures.
Neglect, Exploitation and Verbal, Mental, Physcical and Sexual Abuse. The right to be protected from neglect, exploitation, and abuse that could occur while receiving care, treatment, or services.
Resolution of Complaints. The right to voice complaints and recommend changes freely. The right to have complaints resolved, when possible.
Communication. The right to and need for effective communication, provided in a manner tailored to age, language, and ability to understand. The right to interpreting and language services, as necessary. The right to effective communication for patients with vision, speech, hearing, or cognitive impairments in a manner that meets communication needs.
Disclosures. The right to access, request amendment to, and obtain information on disclosures of health information, in accordance with law and regulation.
Advance Directives. The right to request the facility’s policies on advance directives and sources of help in formulating advance directives.
Providing quality health care is a complex task which requires close cooperation between patients and health facility personnel. Patients can take responsibility for their care by helping the medical team give the best possible care. These patient responsibilities are:
Providing Information. Patients should provide, to the best of their knowledge, accurate information about present complaints, past illnesses, hospitalizations, medications, and other matters related to their health
Sharing Expectations. Patients should provide the facility with information about their expectations of and satisfaction with the facility.
Asking questions. Patients should ask questions when they do not understand their care, treatment, or services or what they are expected to do.
Following Instructions. Patients should follow their plan of care, treatment, or services. They should also express any concerns about their ability to follow the proposed plan of care, treatment, or services.
Accepting Consequences. Patients should accept their share of responsibility for the outcomes of care, treatment, or services if they do not follow the care, treatment, or services plan.
Following Policies and Procedures. Patients should follow the facility’s policies and procedures.
Showing Respect and Consideration. Patients should be considerate of the organization’s staff and property, as well as other patients and their property.
Reporting of Patient Concerns. Patients should assist the commander to provide the best possible care to all beneficiaries. Patient’s questions recommendations, or concerns, to include any concerns of patient safety, should be reported to a Patient Representative at (803) 751-2123.
For information and assistance on your rights and responsibilities, please contact your Patient Representative or call (803) 751-2123