Prescription Refill

Do you know you can refill prescriptions using TRICARE Online (TOL)? TOL now offers an enhanced Prescription Refill feature that allows beneficiaries to order their prescription refills at their preferred military hospital or clinic pick-up location quickly and easily. You can now access your pharmacy and prescription data as well as the status of your refills, which lets you know when your prescription is ready to be picked up 365x24x7.

On Feb. 1, 2016, Moncrief Army Health Clinic-Ft. Jackson will start using www.tricareonline.com for online ordering of prescription refills.

Click here for a two-page instruction guide on how to use TRICARE Online for Rx Refills

TOL email and text notifications are now also available for refill requests. Your TOL account will display a notification message confirming your request and telling you when you can pick up your refill(s). You can also schedule alerts by email and text to remind you when your prescription needs to be refilled, and prompt you if you forget to pick-up a prescription. TOL also offers a convenient link to the TRICARE Mail Order Pharmacy if you prefer to schedule home delivery.

Refilling a prescription is easy! To refill an active prescription using TOL follow the simple steps below:

1. Go to www.tricareonline.com and click “Log In”.

2. Log in with your DS Logon Premium (Level 2), DoD CAC or DFAS myPay credentials. If you do not have DS Logon credentials, click “Register”.

3. Click ‘Rx Refill’ option on the TOL home page or top navigation bar to request one or more refills.

4. Confirm your primary military treatment facility (Moncrief Army Health Clinic-Ft. Jackson) or select a different MTF from the drop-down box.

5. Select your prescription(s) to refill, choose a “Pharmacy Pick-up Location” (Refill location - MAHC Tricare PX Refill) and click “Submit” to refill your request.

6. Request refills for your family members by selecting the “Request Refill by Rx Number” option. Enter up to six prescription numbers. Choose Pharmacy pick-up location, then submit your refill request.

You can also refill your prescription(s) by calling the 1-800 number on the bottle.

If you have any questions or concerns, please call the Moncrief Army PX Refill Pharmacy Staff at (803)751-4609. For more information about the TRICARE pharmacy benefit, visit www.tricare.mil/pharmacy.